Returns

Returns Policy

 

We operate a STRICT 14-day return policy (including bank holidays and weekends).  Goods must be back with us by the 14th day.  The returns period starts from the day your item is dispatched.  If you return or exchange items out of this time period, the items will be refused and sent back to the customer.

 

NON RETURNABLE ITEMS FOR A FULL REFUND;

 

- SALE ITEMS

 

- ALL JEWELLERY & ACCESSORIES. INCLUDING EARRINGS, NECKLACES, BRACLETS, HAIRBANDS, HATS, HAIRCLIPS, BAGS, HANDBAGS, CLUTCHES, BELTS.

 

Do note that we only accept returns or exchanges where;

 

All the original labels, tags are still attached

Not worn or damaged

Has no makeup, fake tan or other marks on it

Must be posted back within 14 days from receipt of the item   

 

Any shoes posted back to us must be in the original (undamaged) box supplied.